A one-day, in-company workshop that helps lone workers understand the risks of working alone, recognise the early signs of conflict, and manage a difficult situation safely.
This workshop covers two linked risks: working alone, and the conflict a lone worker may face. It helps delegates understand the hazards of lone working, put suitable controls in place, and recognise and manage conflict safely. KeyOstas delivers it as a one-day in-company workshop.
It is for people who work alone, and the managers responsible for them.
By the end of the workshop, every delegate will be able to do the following.
State the legal obligations that apply to lone working.
Identify the hazards and risks associated with working alone.
Put suitable control measures in place for lone working.
Carry out a simple lone-working risk assessment.
Recognise the early warning signs that a situation is escalating.
Use practical techniques to calm and manage a difficult situation.
Know how to keep themselves safe and when to withdraw.
Apply your organisation's own systems and procedures.
One day, run through discussion, case studies and group activity.
Discussion-led, with case studies and group activity.
A KeyOstas tutor delivers the workshop at your premises, and your own lone-working policies are built in.
Understanding is built and checked through case studies and syndicate activity rather than an exam.
Every delegate receives a KeyOstas certificate of attendance on completion.
working alone is lawful, but the risk must be assessed and controlled
a lone worker has no immediate help if something goes wrong
to cover both lone working and conflict
KeyOstas has trained UK workforces in health & safety since
“The training received was some of the best Health & Safety training I have experienced in my 20 years of working in Health & Safety. KeyOstas are always happy to help and work out solutions for us.”
Four decades of practical, in-company health & safety training.
We come to you, anywhere in the UK, and train your team around your working pattern.
Your own lone-working policies and procedures are worked into the day.
The workshop uses case studies and group activity, not just slides.
Four decades of training UK workforces with practical instruction, not generic e-learning.
Pair lone working with the wider courses that keep staff safe.
The broader workplace risk-assessment skills behind a lone-working assessment.
View the course →Understand and manage the human factors behind workplace safety.
View the course →A grounding in workplace health and safety for all staff.
View the course →Tell us how many people you would like to train and the kind of work they do alone, and we will put together a quote for the one-day workshop.