Incident Investigation and Reporting Service

Transforming Unfortunate Incidents into Learning Opportunities
our aim

This service is essential for organisations aiming to comply with regulatory requirements, prevent future accidents, and foster a robust culture of safety.

Our Incident Investigation and Reporting service adopts a systematic, detailed approach to uncover the root causes of workplace incidents, turning each event into a catalyst for preventive strategies and safety culture enhancement.

Here’s how we make it happen:

  • Rapid Deployment: Our team of experts is immediately dispatched to the incident site to secure and preserve the scene, ensuring evidence is collected without tampering.
  • Initial Assessment: We conduct a preliminary assessment to gauge the incident’s scope and impact, prioritising the well-being of affected individuals and preventing further hazards.
  • Evidence Gathering: A comprehensive collection of all forms of evidence related to the incident, including physical evidence, photographs, video recordings, and witness statements, lays the foundation for a thorough investigation.
  • Document Review: We review relevant documents, such as safety policies, training records, maintenance logs, and previous incident reports, to gather crucial background information and context.
  • Analytical Techniques: Systematic analysis techniques, including root cause analysis (RCA), the five whys, or fault tree analysis, are applied to identify the underlying causes of the incident.
  • Contributory Factors Identification: All contributory factors are identified, encompassing human errors, procedural failures, equipment malfunctions, and environmental conditions, to fully understand the incident.
  • Comprehensive Reporting: A detailed report is compiled, featuring a factual summary of the incident, investigation findings, identified root causes, and contributory factors, presented in a clear, concise, and unbiased manner.
  • Actionable Recommendations: We provide actionable recommendations for corrective actions to prevent the recurrence of similar incidents, including procedural changes, training improvements, equipment modifications, or policy updates.
  • Regulatory Compliance: Assistance is provided to the organisation in reporting the incident to relevant regulatory bodies as per legal requirements, including the preparation and submission of all necessary documentation and reports.
  • Liaison Support: We offer support in liaising with regulatory authorities, ensuring all communications are handled professionally and in compliance with legal standards.

Our Incident Investigation and Reporting service is a pivotal tool for organisations committed to reducing future liabilities and cultivating a stronger safety culture. Through thorough investigations, unbiased insights, actionable recommendations, and regulatory compliance assistance, we empower organisations to transform unfortunate incidents into opportunities for learning and improvement.

Proven Impact

Transformed unfortunate incidents into learning opportunities, providing actionable insights that led to a significant reduction in future liabilities.
Assisted in meticulous documentation and strategic response to incidents, ensuring comprehensive regulatory compliance and minimising operational disruptions.

Embrace a proactive approach to incident management and safety culture enhancement with our expert Incident Investigation and Reporting service, ensuring the well-being of all stakeholders and setting new standards in safety excellence.